Shipping policy
Last updated: September 4, 2026
Shipping is free on every order, to every US address. Most orders arrive within 2 to 5 business days.
Where we ship
We ship to all 50 US states, including Alaska and Hawaii, and to US territories. We don't ship internationally at this time.
Shipping cost
Free. There are no shipping charges, handling fees, or minimum order amounts. The price you see on the product page is the price you pay, plus any applicable sales tax shown at checkout.
Processing time
Orders are processed within 1 business day (Monday through Friday, excluding US holidays). Orders placed after 2:00 PM Eastern, or on a weekend or holiday, are processed the next business day.
Delivery time
Your camera ships from our fulfillment center in California by tracked ground service and typically arrives within 2 to 5 business days after it ships. Delivery to Alaska, Hawaii, US territories, and rural addresses may take a few days longer. Delivery estimates are not guaranteed, and carrier delays, weather, and holiday volume can add time.
Tracking
You'll receive an email with your tracking number as soon as your order ships. Tracking updates can take up to 24 hours to appear after the label is created. If you haven't received a tracking email within 2 business days of ordering, check your spam folder, then email support@plainviewdashcam.com and we'll look into it.
Address changes and cancellations
If you need to change your shipping address or cancel an order, email support@plainviewdashcam.com as soon as possible with your order number. We can make changes as long as the order hasn't shipped. Once an order is with the carrier, we can't redirect it, but you can return it under our 30-day return policy after it arrives.
Lost, delayed, or damaged packages
If your tracking shows no movement for more than 5 business days, or your package is marked delivered but hasn't arrived, email us and we'll open a trace with the carrier. If a package is confirmed lost or arrives damaged, we'll send a replacement or issue a full refund, your choice, at no cost to you. Please report damaged deliveries within 30 days of the delivery date and include a photo.
Returns
Not what you expected? You have 30 days from delivery to return it for a full refund. See our Refund and Return Policy for details.
Questions
PlainView Dashcam 1235 East Blvd, Suite E #307 Charlotte, NC 28203, United States support@plainviewdashcam.com +1 704-907-5077